Use Forgot Password or the RouteFlow Support Assistant to request a password reset email.
When this applies
When customer forgot password or needs a fresh login link.
What to do
- Open the RouteFlow login page and choose Forgot Password, or ask the Support Assistant to reset your password
- Enter the email associated with your account
- If using Support, review the confirmation and reply Yes
- Check inbox, spam/junk, and All Mail
- Use the reset link in the email
Expected result
If the email is associated with a RouteFlow account, a reset email is sent without exposing account-existence details in the support response
If you still need help
Wait for the resend cooldown before retrying, then contact RouteFlow support if the email still does not arrive
Contact RouteFlow Support if: The reset email repeatedly does not arrive or the customer cannot regain access after completing the reset
