Terms of Service

Effective Date: 2/28/2026

Welcome to RouteFlow Systems, LLC (“RouteFlow,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, demo tools, messaging services, voice agent systems, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to these Terms.

If you do not agree, do not use the Services.

1. Description of Services

RouteFlow provides automated communication tools including AI-powered voice answering, SMS messaging, lead qualification, booking coordination, deposit link delivery, and related automation services for rental and service-based businesses.

Services may include:

  • Automated voice calls
  • SMS messaging
  • Demo interactions
  • Booking coordination
  • Payment or deposit links
  • Dashboard reporting (when applicable)

RouteFlow may modify or update the Services at any time.

2. Eligibility

You must be at least 18 years old to use the Services.

By using the Services, you represent that:

  • You are legally capable of entering into a binding agreement.
  • You are providing your own phone number or are authorized to provide it.
  • You are not using the Services for unlawful purposes.

3. Consent to Communications (SMS & Voice)

By submitting your phone number through our website or demo interface, you expressly consent to receive:

  • Automated SMS messages
  • Automated voice calls
  • Informational messages related to demos, onboarding, and service information

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to cancel SMS
  • HELP for assistance

Consent is not a condition of purchase.

RouteFlow does not send unsolicited marketing messages.

4. Beta Access

RouteFlow may offer beta or early-access versions of the Services.

Beta services:

  • May contain bugs or errors
  • May change without notice
  • May be modified, suspended, or discontinued at any time

No guarantees are made regarding uptime, accuracy, or performance during beta periods.

5. Payment & Deposits

If RouteFlow provides booking or deposit functionality:

  • Payment links are processed through third-party providers.
  • RouteFlow does not store full payment card details.
  • Refunds, cancellation terms, and deposit conditions may vary depending on business onboarding agreements.

RouteFlow is not responsible for disputes between businesses and their customers.

6. Acceptable Use

You agree not to:

  • Use the Services for spam or unsolicited outreach
  • Use purchased or scraped contact lists
  • Violate TCPA, CAN-SPAM, or other messaging laws
  • Attempt to reverse engineer or interfere with the system
  • Use the Services for unlawful activities

RouteFlow reserves the right to suspend or terminate access for misuse.

7. No Guarantees

RouteFlow provides automation tools but does not guarantee:

  • Revenue increases
  • Booking conversion rates
  • Call answer rates
  • Business performance outcomes

Any revenue examples shown on the website are illustrative estimates only.

8. Third-Party Services

The Services may integrate with third-party platforms, including but not limited to:

  • Twilio
  • Payment processors
  • Scheduling software
  • CRM platforms

RouteFlow is not responsible for the performance, availability, or policies of third-party services.

9. Limitation of Liability

To the maximum extent permitted by law:

RouteFlow shall not be liable for:

  • Indirect or consequential damages
  • Lost profits or revenue
  • Business interruption
  • Data loss
  • Customer disputes

Total liability shall not exceed the amount paid (if any) for Services in the preceding 12 months.

10. Indemnification

You agree to indemnify and hold harmless RouteFlow Systems, LLC from claims arising from:

  • Your misuse of the Services
  • Your violation of messaging laws
  • Your use of the system to contact third parties without consent
  • Your business activities

11. Intellectual Property

All website content, software, branding, and materials are the property of RouteFlow Systems, LLC.

You may not copy, reproduce, or distribute content without written permission.

12. Privacy

Your use of the Services is also governed by our Privacy Policy.

Please review our Privacy Policy at:
www.routeflowsystems.com/privacy-policy

13. Termination

RouteFlow may suspend or terminate access to Services at any time for:

  • Violation of these Terms
  • Legal compliance issues
  • Suspected abuse

14. Changes to These Terms

RouteFlow may update these Terms at any time.

Updated Terms will be posted on this page with a revised effective date.

Continued use of the Services constitutes acceptance of changes.

15. Contact Information

RouteFlow Systems, LLC
98-1038 Moanalua RD #1908 Aiea, HI 96701
Email: [email protected]
Website: https://routeflowsystems.com