Automated emails such as password setup or reset emails may sometimes land in spam or junk folders.

When this applies

When you are expecting a password setup, password reset, or other automated account email.

What to do

  1. Check spam or junk
  2. Search your inbox for RouteFlow account emails
  3. Mark the email as not spam
  4. Retry the password reset flow if needed

Expected result

You find the message and can continue the requested action

If you still need help

Use Forgot Password again or contact support if the email still does not arrive

Contact RouteFlow Support if: The email repeatedly fails to arrive after retrying