If your onboarding link shows invalid or expired, it may have already been used, timed out, or be the wrong link.
When this applies
When your onboarding page will not open correctly or shows an invalid, expired, or already-used message.
What to do
- Open the original onboarding link again
- Confirm you are using the correct email and latest link
- Try the link in a fresh browser tab
- Contact support if the link still does not work
Expected result
You understand whether the link can still be used or whether you need help getting a new route
If you still need help
If the page still fails, contact support for a fresh onboarding path
Contact RouteFlow Support if: The link remains unusable or you are blocked from continuing onboarding
