If you are not receiving RouteFlow account or support emails, first check delivery folders and confirm the account email on file; RouteFlow does not currently expose a general notification-preferences control.
When this applies
When you expected an account, support, verification, password, or other RouteFlow email and did not receive it.
What to do
- Check spam, junk, and All Mail
- Search for RouteFlow account emails
- Confirm the correct Support Email/account email is on file where applicable
- Respect any resend cooldown before retrying verification or password-reset requests
- Contact RouteFlow support if delivery repeatedly fails
Expected result
You receive the expected message or identify that support needs to review email delivery
If you still need help
Use the Help Center or persistent Support button to contact RouteFlow support
Contact RouteFlow Support if: Messages repeatedly fail to arrive after cooldowns and the correct email address has been confirmed
