RouteFlow uses the pricing and offering configuration for your account to produce rough estimate ranges when a request is eligible for Auto-Quote; otherwise it can route the request to Review.
When this applies
When you want to understand how RouteFlow produces customer estimate ranges, separate from RouteFlow subscription billing.
What to do
- RouteFlow identifies the requested service/item and scope
- It matches the request to the current account pricing and offering configuration
- If the required details are supported and the request is eligible for Auto-Quote, RouteFlow calculates a rough estimate range
- If required information is missing, outside supported bounds, or configured for Review, RouteFlow does not invent a price and routes the request for review
Expected result
You understand that estimate pricing comes from your account configuration and that Review is a deliberate fallback when an automatic estimate is not appropriate
If you still need help
Ask the Support Assistant for your current pricing/configuration or open Account Settings to review the exact controls for your business type
Contact RouteFlow Support if: A request that should be supported repeatedly produces an incorrect estimate after current pricing/configuration has been confirmed
