Change the support email from Account Settings or ask the verified RouteFlow Support Assistant to update it for you.
When this applies
When you want RouteFlow support-related account communication to use a different email address.
What to do
- Open Account Settings and update Support Email, or open the Support Assistant and request the change
- If using Support, verify the account email when prompted
- Review the current value and the proposed change
- Reply Yes only if the change is correct
- Confirm the saved Support Email after the change
Expected result
The Support Email setting shows the new address as Custom
If you still need help
Refresh Account Settings and retry with a valid email address; if the save still fails, contact RouteFlow support
Contact RouteFlow Support if: A valid email repeatedly fails validation/save or the saved Support Email does not match the requested address
