How to update your phone number

Update the business phone number in Account Settings or through verified RouteFlow Support using a valid phone number.

When this applies

When the business phone number associated with newly started RouteFlow calls needs to change.

What to do

1. Open Account Settings or ask the verified Support Assistant to change the business phone
2. Enter a valid phone number
3. Review the current value and proposed change if using Support
4. Save or confirm
5. Verify the current Business Phone with a fresh Account Settings or Support check

Expected result

The Business Phone setting shows the normalized saved number as Custom

If you still need help

Check the number for missing/extra digits and retry; contact RouteFlow support if a valid number still fails

Contact RouteFlow Support if: A valid phone number repeatedly fails validation/save or the saved number does not match the requested number