Open Activation in your portal to see the remaining setup, who needs to act, and the next step. RouteFlow continues background activation work as the required setup becomes ready.
When this applies
Immediately after submitting onboarding successfully or when setup is still in progress.
What to do
- Watch for the submission confirmation and portal handoff
- Use the password setup email or Forgot Password if you need portal access
- Open Activation in the portal
- Follow the next action shown for your plan, business details, pricing and deposits, payment setup, or phone and text setup
- When the page shows provider review or RouteFlow background work, wait rather than resubmitting unless asked
- Follow the fully-live email and test-call instructions when activation is complete
Expected result
Activation explains whether you need to act or RouteFlow is waiting on background work or a provider. The full service becomes live only after all required setup, payment, phone, voice and SMS steps are ready. Voice being technically ready while SMS is pending does not mean RouteFlow is fully live.
If you still need help
Use Forgot Password for login problems. Contact RouteFlow Support if the next action is unclear, a requested item is not editable, or setup reports an internal issue.
Contact RouteFlow Support if: Portal access fails, the Activation page does not match the displayed setup state, or a blocker requires RouteFlow’s help
